The Loyalty Map
Loyal customers spend more, stay longer, and they share a company's products and the experiences they had with their network. This podcast is for CX practitioners to learn how companies are using technologies to augment and scale customer experience.This podcast is all about knowledge sharing, so on each episode, we will showcase one great piece of technology and its impacts on customers' employees and the bottom line. We will also ask our guests for lessons learned coming from the most epic failure they witnessed.Intro and Outro Music by:Joakim Karud - Say Good Night Song - https://youtu.be/IrDIF6LzpiYSupport Joakim Karud - http://smarturl.it/joakimkarud
The Loyalty Map
Your Groceries Are On The Way
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infoedge LLC with Patrick Davis
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Season 1
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Episode 4
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Listen to Patrick Davis, the CFO at Fabric, a fulfillment center automation company. Patrick discusses with us the software and hardware that enables on-demand logistics, getting your groceries to your doorstep more quickly and cost-effectively.
In the COVID-19 era, fast delivery as a key CX factor.